The repair may involve disassembly of the motor. Otherwise, it could come crashing down, which can be very dangerous. Disengage the door from the trolley by pulling the emergency cord if none of the basic checks reveals a simple explanation for why the door won't open. Check the fuse box and see if any of the switches have been flipped. Disconnect the rail from the header, moving the rail to the side. A test will reveal whether or not it needs to be replaced, but the test involves discharging the capacitor, which can be dangerous. Besides having an abiding interest in popular science, Deziel has been active in the building and home design trades since 1975. If nothing happens when you press the start switch, there may be an electrical disconnection inside the motor casing or in the house circuitry. 2. Reattach the chain. Troubleshooting Garage Door Opener Repair. To start, pull the old trolley carriage off, clamping the chain to the rail. 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Genie garage door opener systems, accessories and installations are well-known and trusted by consumers. It’s not guaranteed. We are garage door experts and extremely friendly. Next check to see if the opener has become unplugged. If there are other lights in the garage or house not working, it’s probably a blown fuse. The Benefits of Faced Insulation, Why the Cheapest Garage Door Spring Isn’t Really the Most Cost Effective, 5 Unconventional Businesses that Need Overhead Garage Doors, Considering Repairing Your Garage Door Springs? This can indicate a problem with the motor, but it might have other causes, including a bent, misaligned or loose track or sensors that are dirty or out of alignment. Now that the power is back, I cannot get the trolley to reconfigure with the mechanism that is connected to the emergency cord. One such quirk is a refusal to open the door as commanded: When this happens, you could get locked out of the garage. If the motor works but the chain doesn't move, the chain sprocket may need servicing. Make basic checks first. How to Fix an Overhead Garage Door Lock Catch. Start by replacing the batteries in your remote. This may involve tightening one or both of the vertical door tracks with a screwdriver or wrench. Start by replacing the batteries in your remote. Chris Deziel has a bachelor's degree in physics and a master's degree in humanities. Press the remote or the wall-mounted start switch, listen to the motor and watch the movement of the chain. We’ll be happy to give advice or come out and take a look at it. It will let you manually close and open the door. If you can hear the motor trying to open the door, but the door won't budge, stop the motor immediately to prevent it from burning out. Table of … Once you’ve secured the chain, separate both sides from the trolley. What to Do When an Electric Dryer Won't Turn on, Installing Safety Sensors on a Garage Door Opener, How to Troubleshoot a Kenmore Elite Gas Dryer That Won't Heat, The Family Handyman: Troubleshooting Garage Door Openers, Genie: FAQ -- Troubleshooting Genie Garage-Door Products, Overhead Automatic Garage Door Troubleshooting, Troubleshooting a Dryer That Doesn't Turn On, How to Fix a Garage Door That Won't Go All the Way Down, How to Tell if the Door Relay Goes Bad on a Dryer. Any defective part you find will have to be repaired or replaced. Many of these shops do shoddy work. Explore our product and support offerings today. All of our work is certified and guaranteed. I have a Sears Craftsman garage door opener. Consult a professional if the opener hums but the chain doesn't spin. Dings and dents will naturally happen over time, and most are acceptable, but if you have splintered pieces, it might be worth it to just go with a brand new door. We’re part of the local community. Owned and Operated by Sacs Door & Gate Corp. Insulating a Garage? If the garage door doesn’t budge at all, it’s probably a power issue. If the garage door doesn’t budge at all, it’s probably a power issue. The power went out, so I pulled the red emergency cord. Someone might have pulled the emergency cord. But we’ve been faithfully serving the Sacramento area for years with quality garage door repair. This will disconnect the door from the motor. Consult your operating manual or look online for specific instructions for your opener. If one or both lights are off or flashing, look for dirt, cobwebs or leaves in front of the sensor lenses, and clean the lens if necessary. We’re a local company serving the greater Sacramento area. Adjust the tension. Most garage door problems can be fixed, but there eventually comes a time when you really might want to consider outright replacing your garage door. You should also try to move closer to the door. If the motor works, but the chain doesn't move, you should also consult a professional. Ensure that the unit is plugged in, the door isn't locked and, if you are using a remote, that the remote has batteries. There are a lot of fly-by-night shops that might have a website but barely have a staff, much less qualified professionals. I pressed the garage door opener, pleased with myself for remembering how to do this, since I hadn’t had to reconnect my garage door opener in over 10 years. You’ll be lucky if your door isn’t damaged worse than you when you began. We do commercial or residential. For most garage door openers, you can get a new trolley carriage for about $25 to $40, depending on the model. That’s our policy. We have 2 Genie 2055 manuals available for free PDF download: Maintenance Manual, Operation & Maintenance Manual . Give us a call or fill out our online form. If the lights still flash, manually realign them until the light is steady. A new door can greatly improve the value of your home, so there are real, intrinsic benefits to consider. Uhhh, nope. Try to open the door manually. Check the breaker controlling the door opener, and reset if it it's tripped. You should also ensure that the door is engaged with the trolley. CA LCO LIC# 5940 CSLB LIC# 1006444 Owned and Operated by Sacs Door & Gate Corp. (916) 341-0211, © document.getElementById('copyright').appendChild(document.createTextNode(new Date().getFullYear())) Copyright Sac's Locksmith and Garage Door Repair, Reasonably-priced garage door repair and installation in Sacramento.